Heeeeelp!! Trying to season the drum, first roast. Panicking. Beans are falling out of the drum while roasting, happened like 5 sec into the roast. Manual doesn’t mention anything about it, no hits on google.
According to instructions I checked that the drum is seated correctly, it looks that way, even so I tried “pullling it” gently toward me just to check and it didn’t budge. So I assumed everything was fine, but maybe not. What to do?
PS: Door was definitely in place before roasting and the door knob is secured correctly, the screw was not protruding on the other side.
Edit1: Roaster finally cooled down and off, allowing me to inspect further. It seems by design there is a small space between the door and the drum, and beneath that space is a sort of chute that leads into the cooling basket. So it wasn’t the door that was open causing beans to fall out, it’s the small space between the door and the drum. I wonder if this is normal? Or maybe I for some reason have a wrong drum position so the space is too wide.
Edit2: So after watching youtube videos etc., I felt comfortable enough to start again. This time - so far (1:41 in) no beans have fallen out. However there are some loud knocks on the bean door, and I can see it move & lift out quite a bit (3-4mm) when it happens. I think this is what causes the beans to escape sometimes. Can someone tell me if this is normal? Should the bean door stay closed all the way or is it normal for it to wiggle like that?
Edit3: Third seasoning roast complete, I hit 245C and finished the roast with no beans falling out. So it seems the machine has somehow fixed the error that was causing falling beans in the beginning. The “door knocking” has also almost stopped now.
Edit4: For future readers! Don’t worry about beans falling out, it will correct itself after you finish 4-5 roasts. Also there is an alarm going off (A-02 I believe) if you don’t touch the panel for 2 minutes while roasting, just touch any button and it disappears. Completely normal - though the manual could do a much better job of preparing you for it.