I got my Bullet R2 recently and I’m working through my seasoning roasts right now. I’m having an issue that when I dump the roast to cool, a couple beans will get tucked underneath the drum, where the arrows point in the pictures below. If I’m careful, I can get them to come out and fall into the cooling tray, but a couple of them have just fallen down. I’m not really sure where they went (presumably into the body of the roaster), how to get them out, and how to prevent this issue. Has anyone else run into this problem? I’ve looked at other topics about them getting stuck during roasting, but this is exclusively when I open the door to dump them for cooling. Any help is appreciated!
I vacuum the drum after each roast session when the roaster has been cool down completely.
As I don’t have the R2, which is pretty much like R1, I can’t be certain, but this is normal during seasoning until everything sets in its place. On R1 it was normal to have beans falling into the cooling tray during seasoning roasts. One other thing is that you might be too quick between stopping the roast and dumping the beans. That happens to me sometimes. As for the beans that might’ve gotten under the drum, and again it might be different on R2, just remove the faceplate, raise the drum a bit by holding the shaft and tilt the roaster forward. Maybe if you have another person close by, they can help you. The beans, if any really went under the drum, will fall out.
Thanks for the tips! I pulled the faceplate off this morning and found that the beans were actually falling into a little slot behind the bean chute that passes directly through and still drops them into the bean tray. Thankfully nothing under the drum! And I vacuumed the drum out while I had it open, and it was very satisfying to get all the beans out that have stuck during seasoning. Only a few more seasoning roasts and I’ll be ready to roll!
As an R2 Pro user, I can tell you that beans in the areas you show are not all that uncommon. I have been using mine for almost a year and I still get beans showing up in the crease between the front of the drum and the drop chute almost every roast. Sometimes they drop all the way out and other times I have to vacuum them out. I’ve gotten used to it and don’t give it much thought; although, I suppose the lost beans could affect the after-roast weight a smidgen. Just not enough to actually matter.
Yeah, as long as it’s just a couple of beans and isn’t a crazy small batch (like 150g or 200g), it shouldn’t push the after-roast weight more than 0.1%, if even that much.


