Bullet just shut off

Hi all,
I was wondering if anyone can help me.
I was a few roasts in and was doing a back to back roast when the bullet just shut off during preheat. I did clean the roaster before roasting . I let it rest a bit and tried turning it on again, but nothing. I’m confused on what’s happening. Any ideas or has anyone had this problem?



I would contact Aillio directly or the place you bought it.