Bullet not preheating

Hey,

this has never happened before. I did my third batch of the day and started preheating for the fourth one ,as normal. I noticed after some minutes, that the temperature was actually dropping instead of rising even though the Bullet was in preheat mode and the power showed P7, as normally.
I cooled it down, cleaned the sensor, and started the preheat again. I managed to do the first batch normally, but then the same thing happened, the temperature was dropping in the preheat mode.

Anyone knows what could be the problem?

I’ve had this a couple of times too. Only after doing a few large roasts in a row. It goes away if I let it cool for a little while and then try again. I’m wondering if there’s a temperature switch in the induction heater that shuts it down without reporting it to the controller.

Did you ever resolve it and/or have a support ticket about it?