Just rerceived my R2 today. After completing the pre start checks, I turned it on. Powered up and the rear cooling fan came on. Display said “Ready” . Count up timer came on along with “Cool Fan Stalled” msg just below it. I then put in Roast Mode but it did not heat up. I powered it off and then restarted, but the stalled msg returned. I then updated the firmware, which apparently went off without a hitch. Restarted, and still the stalled msg and no heat in preheat mode.
Which induction firmware and control board firmware are you on now?
Does it blow air out the vent on the side of the bullet? This is the fan which is not spinning.
Yes there is air coming out of the vents next to cooling tray connections. I downloaded the current induction and bullet firmware today. It was also doing this prior to updating the firmware.
I have written you a private message, if you can please check.
Solution: I spoke to Matt at Aillio who recommended I remove and then re-install the control head. Apparently they noticed occasional issues with it not connecting fully with the Bullet. I did so and it completely resolved the issue. THANK YOU Matt!!
2 Likes