Dashboard shows wrong number of roasts (past month)

Taking Care of the Bullet R1 Bullet R1 Troubleshooting
1

Hi there, today I figured out that the number of roasts for past month shows more than I have actually roasted. Does somebody has the same issue? thx, Danito

2

Yeah, something odd going on there. R.W says you’re supposed to have 136 roasts but I only see 3 when I drill down. And they contain no data. Need some help from @derrxb … ??

Bruce

Edit- I left a note for Derrick but I believe they’re having a meeting this week and it may be awhile before he gets it.

3

Hey @danitobqf4,

Can you let me know the total numbers of roasts that’s showing for the past month vs how much should actually be showing? This will help with debugging the cause of this.

Thanks,
Derrick

4

Hi. It says 64 in the dashboard but I roasted 58 times in November so far.
Thx, Danito

5

Hi Derrick, an news regarding the wrong calculation of roasts? thx, Daniel

6

Hi Derrick, sorry to bother you again. But the KPIs are really important for me since I’m using the bullet commercially and I have to report to customs monthly. If the system isn’t working right I cannot trust in the results. Today I also figured that the inventory of my beans isn’t correct either :frowning:
regards, Daniel

7

Hi @danitobqf4,

Sorry for the late response. We’ve been a bit busy working on RT v4. To answer your question, I think the way the “past month” is calculated is from the current day. For example, since today is December 19th, the past month would the November 19 to December 19th. i.e. You have completed 46 roasts for December so far but the “past month” option says it’s 54.

This might not be the behavior that you expected? I can bring this up in our next sprint planning so that we can discuss add support for “month”, “week” to be what you might actually be expecting.

On alternative we can provide is to allow you to specify the custom date range you would like to see the counts for.

Regards,
Derrick