FIrmware update failure and unable to download Roastime 2.5?

So, attempted to upgrade firmware and it stalled for over 30 minutes at 23%. Unplugged, got the six beeps, blank screen. Tried to find solutions which pointed me to downloate RT 2.5 to get things going again. Https:// is not loading. Now what do I do? (Don’t really know what I’m doing- very unfamiliar with this level of computer knowledge - Windows set-up)

Please use this link to download the older version of RT in order to update your firmware.:

The password is:

Thank you- am up and running again- but nervous at attempting f/w updates in the future if the remedy is so difficult to obtain!

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