Mac Not Recognizing Roaster


#1

Hi all, I just got my roaster last week and I am really excited. I’ve already done about 11 pounds! Unfortunately, I’ve had some trouble getting my new macbook pro (two USB-C ports - Mojave) to see the roaster.

It was worked fine out of the box but then while it was plugged into the roaster I plugged in my power cord to the mac (the battery was low) and things crashed. The mac wouldn’t even recognize the power cord. I reset the power management system control (something I’ve had to do regularly with this mac). The mac is working again but it won’t recognize the roaster. I’ve updated the roast.time software. I’ve uninstalled and restarted the computer, etc. I even tried my wife’s macbook which is older and more reliable. I’m worried that something got tripped on the roaster side and needs to be reset. No matter what I do, the roaster shows up as disconnected when plugged into my mac. Is this a manual bootloader issue?

Anyone else have trouble with this?
Any suggestions for what I need to do?

Thanks!


#2

I have used my Mac Book Pro (early 2015) with OS X El Captain v.10.11.6
It usually has no problem accessing the Bullet, but when pre-heating, the Bullet will go off line, I will quit the RoasTime application v2.0.8 beta. and restart the application and it stays on line after that. I usually don’t multi task on the computer when roasting but when I do it still stays on line. I had a issue when I had another USB external hard drive plugged in so I just limit the Mac to one task while roasting. I’m always afraid to upgrade operating systems when things are working well. This response may not help your problem but it could give the programers more information to help create a stable program. Good luck.


#3

This is great. Thanks for the tips. I’ll try and see if I can get it to recognize after the pre-roast phase.


#4

No luck with this method. It’s still not recognizing. :frowning: