My R2 Pro Cooling Tray Finally Arrived

My Pro cooling tray arrived a few days ago and I did my first trial of it today. Here are my impressions.

The Good

Assembly and installation are easy. All needed parts are included, but be careful…if you use the bean bag chute you will need all six screws and there are no extras in the box.

There is a manual button on the bottom front of the bowl that works great if you want to watch the wiper arms spin around without doing anything. Seriously, though, the button comes in handy if you leave cooling mode before dropping the beans since that causes the arms to stop turning.

The cooling tray operates automatically with the Bullet, turning on and off with cooling mode.

There is a chaff screen instead of a foam filter in the tray assembly, very much like the one in the bullet. The chaff collector removes easily for emptying and then reattaches with the same ease.

Bean dropping is a new thing with the Pro tray. You can attach the included bag chute and fill bags directly from the tray. It’s a really nice feature if you are distributing beans in bags. If you don’t need the chute attached you can hold a dish below the bean drop and catch the beans that way. As I alluded to above, the arms must be rotating for the beans to be dropped out of the tray. Speaking of the bean drop; it leads me to my only real negative…

The Bad

On my unit the bean drop door has a rather sloppy fit and doesn’t raise up enough to seal off the bean drop hole which could easily result in beans spilling out onto the floor. Fortunately I can push it up with my finger and so far it stays put until I lower the handle. I am going to examine the hinge system on the door and hopefully find a way to snug it up, but if that fails I will look at some other method to get it to stay up. I’m a bit leery of just trusting it to stay up when I’m not really sure that it will. This is something that should have been fixed before sending these out. It’s not a deal killer, but it would have made me pretty mad if I hadn’t noticed it before doing a roast and spilling a bunch of beans.

The Stuff That Doesn’t Matter

I’m not positive about this since I haven’t done any actual time trials, but it seems to take longer to cool the beans than the R1 tray did. I won’t complain about that because both trays cool the beans faster than my old Hottop did, and I was happy with it.

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Thanks for your post.
If things don’t fit snug or looks out of shape then please take a few photos and post here or send to Aillio support.
It might be the linkage system that needs a few adjustments, but we would really like to know these issues so we can take action.

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After examining my cooling tray rather thoroughly I can see where the problem is. The flap that opens and closes to dump the beans has a hinge pin running through it. The pin is securely attached to the tray at one end, but is not even protruding from the flap at the other end.


If you need additional pictures I will be glad to snap them, but I think these pretty well show the problem.

Seems like some part is missing.
If you contact aillio support they will send you the spare parts needed.
I don’t know how this could happen, but I will follow up with production to let them know.

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Aillio support was quick to respond and they even put up a video showing step-by-step how to fix the pin issue. My flap is now working as it should! Great service…many thanks!!!

For anyone else experiencing this problem, here is the link they sent me. https://drive.google.com/file/d/1fXtpAlHie9_xUGDxl278uTWQAb46tT_O/view?usp=sharing

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