Just want to clarify here that the replacement Bullet is directly shipped from Taiwan by air, because it will still take a while before Sweet Maria’s new batch arrives in the US via sea freight.
The decision was made to get the Bullet in questions back to our lab for further testing and inspection as fast as possible, while making sure ibnabouna getting the replacement with minimal downtime in between.
Normally the replacement should go through the local retailers which the unit is purchased from, but we take the health concerns regarding the Bullet very seriously, so we are treating this case as a special one.
For the people still waiting for their orders to be fulfilled by Sweet Maria’s, please understand that the Bullets are still in the container on the ocean. They should arrive in the US early next month. Thank you for your patience.