Some of you have been experiencing persistent software bugs (profile freezes and problems syncing to Roast.World) which we have been unable to duplicate ourselves. Obviously that makes troubleshooting very difficult.
With that in mind, the newly released RoasTime 2.0.7 BETA (available now for Mac, for Windows next week) includes a special debug mode which you can opt-in to. It will record your roasts and automatically upload the video with the accompanying debug files so our support staff can see exactly what is going on and why.
Because this is a Beta, we do not recommend users who do not have issues with the current version to download it.
These files will be tagged with your user id, so if asking for support on a particular issue, please be sure to provide us with your user name.
The quickest way to get support, as always, is to email us directly at [email protected]
I have used both. As a matter of fact, I just completed my first 3 roasts on RT2 for Mac today. RT1 for windows did not store bean inventory. RT2 for windows used beans stored on RW. RT2 for Mac uses the same bean inventory on RW that RT2 for windows uses.
and where did the RT1 for windows did store bean inventory? It should be somewhere, when saving new roasts beans had to be selected/chosen.
I did not install RT2 on windows, did not like the color layout still don’t like it RT1 was 2 cleaner design for my taste and read that RT2 made troubles.
Can you go back to RT1 if RT2 on windows it satisfying for you?
I don’t think that importing the beans from RT1 will be possible to do as the way the whole beans handling is done has changed. In RT2 we will also make a real inventory feature, so you will be able to track what you bought, what you roasted and what you have left…
There is a way to make RT less purple if that is not your color.
RT1 will be phased out and at some point not be compatible with newer firmware versions.
I downloaded version2.07, and allowed use of log files. Then tried to update the firmware with the same result: sticking at 0%.
I hope you received the log files and that they help to find the bug.