Just picked up my R1 from the warehouse 3 days ago. I was in the middle of my 4th seasoning roast late this afternoon when there was a loud pop and the roaster completely shut down and stopped functioning. At the time, R1 was cruising through P6@F2 but since I was running the Mac Beta I don’t have log info (I don’t think). I’ve checked the fuse near the drum motor and it is fine. This appears to be a PCB issue but this is not covered in the manual.
I’m a new R1 owner but I have been roasting on a Probat P5. I am tempted to return this $2800 paperweight, but am interested in hearing what customer service says. Please advise.