PRS button moves to OFF instead of COOL when I go to drop the beans

Twice now the Bullet has moved to “off” instead of “cool” after one press of the PRS button when I go to drop the beans. Is this a problem anyone else has seen? I usually have to restart the machine to get the drum going again because otherwise the beans are stuck in the machine and continue to roast.

Edit: It’s a newer machine with only 15-20 rounds on it.

If you press and hold the PRS for ~3 seconds it will go back to off mode without ever entering cooling. So just press it briefly. If it still happens your PRS button might be stuck. Remove the acrylic front and check the silicone comprising the buttons.

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