Hello RoastWorld - I’m a long-time HotTop roaster, but moved on to the Bullet a week ago, wanting to step up to a model with computer profiling and a bit larger capacity. I’ve done my seasoning roasts plus one, and have been delighted by the range of adjustment available…it will take some getting used to. I’ve also been delighted by the general atmosphere of mutual respect apparent on this forum.
Being a Linux user, I thought that finding a version of software that will work would be the most difficult issue, but my problem seems to be hardware related. I’ve read all the tangentially related items here, but haven’t found an issue exactly like mine.
When I connect the Bullet to a computer by USB, the lsusb command in a terminal appears not to see the Bullet. I’ve tried 5 different cables (for 2 or 3 of them, the micro USB side didn’t seem to seat very deeply). I’ve tried 2 different computers (1 running Mint, the other a simpler/older Ubuntu). I’ve tried all 5 cables on both computers. On both computers, I’ve tried all of the USB ports (2 each) available. Always the lsusb command finds nothing.
Running aillio-ts-2.0.3-x86_64.AppImage (I was hoping it might force the locating of the roaster), I was delighted to find that the software appears to operate (I won’t go into the different things I tried before that particular AppImage), but it shows “Roaster Not Connected” as the status. Is there a way, somehow, tell the Bullet to open up USB communication? Or, might be an actual hardware problem (after all, 2 or 3 of the 5 cables tried feel pretty shaky on the micro USB end of the connection)?
Apologies for a possibly stupid newb question. Thank you.