Sorry, I essentially submitted this three days ago to [email protected], but have not received either a response or acknowledgement of receipt for service ticket request.
My RoasTime crashed (simply closed down/shut off) during a pre-heat process on my Bullet R2 Pro.
Afterwards, it was continuously in “Offline Mode”.
I am on:
- RoasTime version: 4.14.3
- Operating system and version: Linux - Ubuntu 24.04.4 LTS
- Processor type: Intel® Core™ i7-3770 × 8
I tried the Aillio connection issue troubleshooting (i.e. curl -fsSL https://public.roast.world/linux-udev-fix.sh | bash) without success.
I have also tried to resolve the issue with the assistance of ChatGTP (sent complete chat history to Aillio).
Unfortunately, the status remains unchanged. I am at my (admittedly limited) wits end!
The following are screenshots of the connection window (fields are grayed out):

Also, EVERY time I start up RoasTime, it runs updates and asks to re-boot, as indicated above.
Any assistance, to get my Bullet up and running again, would be much appreciated.
This is driving me nucking futs!!!