I’m not sure why this happens, but once in a while RT just sort of stops reading data from the roaster and the roasting screen stays static. The software isn’t frozen as I can still navigate through menus and such, but the actual roasting screen is just displaying a still image from when the roaster was previously preheating or roasting. Not sure why this happens and it’s not producing an error message for easy diagnosis either.
I haven’t seen this on my Win10 system running RT 3.0.81 (at least not so far!).
A few months ago I was having a frequent issue with an audible alarm with no ErC; power went to P0. Even though there was no ErC, apparently my roaster was throwing codes which were recorded on the Aillio server. So it would possibly be a help to contact Support to see if they can provide some insight.
Bruce
I have the same problem now with my Aillio Bullet R1. Does anybody know how to fix this?
I see you are roasting on an M4 Mac. Are you using the ARM version of RT?
Hi! I’m using the ARM version! It has worked before. This was the first time I had this problem.
I had this problem before and I think the cause was disconnecting the USB cable connected to the roaster while it was preheating or roasting. I think you should try the following:
- reinstall RT.
- make sure roaster is updated to the latest version.
- use quality adapter for the cable connecting to the computer if using any.
- don’t disconnect the cable when preheating or roasting.
Hope this helps!