It is actually a bit worse though with the way Aillio put limitations on the complete use of RoasTime. Unless you are connected and willing to do their “cloud dance”, you don’t get the full use of post roast analysis, bean inventory, etc. It is poor form to tell customers (who paid several thousand dollars for your product) “oh sorry, but you can’t have full RT software function unless you roast our way”.
I hear ya about social-forcing-cones. Whenever possible I choose what roads I want to travel with people communications or software products. After this post, I’m going to stop talking about what Aillio needs to do (unless I need them for warranty). Here in their own forum, I don’t see the level of acknowledgement or participation from them with the few people that are willing to help them.
The obvious things that you are encountering in these RT betas should be 1st caught by Aillio’s own testing. I question what kind of testing they are actually doing with the software when they don’t catch the obvious and leave it for users to find. They should also make the testing environment a 2-way street of engagement or they don’t deserve the help they are getting IMO.
Anyway, I’m not going to concern myself with it further. I’ll continue roasting using Artisan (which works well) and hope that Aillio one-day “wakes up and smells the ”