RT 2.5.7 Login Issue

[mcaillio]

Hey All,

If you receive a login issue, please first try resetting your password at: Aillio ID and logging in again. If you do this, you will then have to reset your password again in RT3 due to them using separate datastores. We migrated everyones data from 2->3, but password resets are not automatically synced.

If you can not reset your password, or continue to have issues - please DM me and I will help you get it sorted as soon as I can.

Thanks!

[zahaby]

@matthew

If you receive a login issue, please first try resetting your password at: https://id.aillio.com/auth/password/new and logging in again. If you do this, you will then have to reset your password again in RT3 due to them using separate datastores. We migrated everyones data from 2->3, but password resets are not automatically synced.

Thanks very much. It works for me.