Usb proplam

Hey my roaster used to work good then when i was roasting it suddenly discounted from the laptoop and the cabel stop working i tried to change it but it wont connect to the laptoop anymore

Please tell us more information.
Windows / Mac?
On Windows can you check your device manager?
Screen shots please
What version of the app?

When I want to change the situation, he does not respond ؟

Hey @essamnueef.FOov, can you please send us an email at [email protected] so that we can more easily help troubleshoot this issue?