Good luck. My roaster is still running agter going thru the process of reverting back to legacy to get things working.
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Same issue with me on the mac. Went back to RT2.5.5 and seems to be fixed. Looking forward to a solution for RT4
After going back to 2.5.5 and it working, i was able to reinstall the current version and everything has continued to work.
Hey all, still waiting for someone on mac with the issue to try out the new version. I have had someone with windows that had a similar issue that is now fixed. Please let me know if you can test this.
Thanks!
I’m happy to test on the mac
Hey @pranskunas.luke0b94,
Thanks for being willing to help test this. I added you to our beta testers list and so you should be able to start RT and get the latest comms. You should get an update for the Communication Service v1.10.9.
Derrick
Moving my previous thread here since it seems to be the same issue:
I'm in a doom loop. Running on Windows. Reinstalled latest software. Updated driver to latest. Hard restart of roaster and PC. Every time I get started it disconnects as soon as I click preheat in Roastime. Then it immediately "reconnects" and brings me back to the temp select for preheating. Often, my roaster will begin the preheating process but the software won't recognize it. I've tried everything multiple times and would love some help. Super bummed to be spending time with software issues instead of roasting coffee.
–
I’ve since uninstalled 4.3.2 and installed 2.5.5. That version recognized my roaster and seemed to work. I went back to 4.3.2 but it still doesn’t work so the fix from @shane1 didn’t work for me.
Any help at all would be very welcome. I had assumed that a product on the market for 5 years wouldn’t have these sorts of issues.
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@mcaillio I just completed 2 successful roasts after downloading your test updates and restarting roaster and PC. Thank you!
Seems to work great on Mac OS, connects and cycles correctly through roast phases using both the controls on the roaster and the controls within RT. Thanks!
Thanks @here for the feedback. We will be releasing this in a new main version today. See RoasTime v4.6.6
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The same thing happens to me, the bullet has only been used for a month, it disconnects when starting ph and shows No connection.
Please make sure your roaster is powered on and connected via USB. It has a delay when giving the order with prs. and disconnects. I have sent an email to [email protected] on May 23 that the same thing happened to me, but no one responded. Please I need help.
Have you upgraded to the latest 4.6.8 and restarted the bullet?
Hey, I don’t seem to see your email. Maybe it went to my spam folder? Sorry about that! Can you verify what version you are on and if you have restarted your Bullet after upgrading?
Thanks!
This problem is back. I roasted 4 batches last night. Started preheat fine tonight, but then got Error code 0004. Shut it down and when it came back up, the issue is back.
Roastime v4.6.15
Firmware 605
Client v1.76.0
Proxy v1.30.0
Comm service v1.10.17
Going to strt with trying to reinstall dependencies. 
Update:
Try to update dependencies locked up computer.
Installed roastime 3.4 and connection was ok. Now upgrade to 4.3.2 = error occurs
Update #2:
Back to v3.4.1 and working. I am going to stop here and roast because i have to get 9 batches done in the next 2 hours. Spent the last hour messing with the software issue.
Having the same issue. Can’t seem to find the solution. Frustrating
I am still running under the old version.
I am not sure what is currently installed, and am not where I have access to check it right now. When the error last occurred, before switching back to older version, this is what was running. So maybe I need to update back to current Roastime and make sure to get v1.10.31 for the comms. I need to get my roasting done for this week before I try to experiment. I will likely be Saturday before I have free time available on my Bullet.
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I had another beep and immediate lockup of Roastime and the Bullet front panel today. This was on my fourth roast. I have to drop the beans and unplug the roaster to recover. I first thought it might have to do with the notificaiton step in the old recipe, because that came up and the Bullet beeped and locked up, but after restarting the Bullet and RoasTime 4 I was getting all kinds of connected/disconnected strangeness.
