The same thing happens to me, the bullet has only been used for a month, it disconnects when starting ph and shows No connection.
Please make sure your roaster is powered on and connected via USB. It has a delay when giving the order with prs. and disconnects. I have sent an email to [email protected] on May 23 that the same thing happened to me, but no one responded. Please I need help.
Have you upgraded to the latest 4.6.8 and restarted the bullet?
Hey, I donāt seem to see your email. Maybe it went to my spam folder? Sorry about that! Can you verify what version you are on and if you have restarted your Bullet after upgrading?
Thanks!
This problem is back. I roasted 4 batches last night. Started preheat fine tonight, but then got Error code 0004. Shut it down and when it came back up, the issue is back.
Roastime v4.6.15
Firmware 605
Client v1.76.0
Proxy v1.30.0
Comm service v1.10.17
Going to strt with trying to reinstall dependencies. 
Update:
Try to update dependencies locked up computer.
Installed roastime 3.4 and connection was ok. Now upgrade to 4.3.2 = error occurs
Update #2:
Back to v3.4.1 and working. I am going to stop here and roast because i have to get 9 batches done in the next 2 hours. Spent the last hour messing with the software issue.
Having the same issue. Canāt seem to find the solution. Frustrating
I am still running under the old version.
I am not sure what is currently installed, and am not where I have access to check it right now. When the error last occurred, before switching back to older version, this is what was running. So maybe I need to update back to current Roastime and make sure to get v1.10.31 for the comms. I need to get my roasting done for this week before I try to experiment. I will likely be Saturday before I have free time available on my Bullet.
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I had another beep and immediate lockup of Roastime and the Bullet front panel today. This was on my fourth roast. I have to drop the beans and unplug the roaster to recover. I first thought it might have to do with the notificaiton step in the old recipe, because that came up and the Bullet beeped and locked up, but after restarting the Bullet and RoasTime 4 I was getting all kinds of connected/disconnected strangeness.
Now it looks like whatever has happened is going to prevent me from roasting until it is fixed. Despite rebooting and restarting everything, I keep getting disconnections and sometimes it seems like the PRS button is hit even when it is not, so the roaster moves on to the next stage of roasting. I may try a front panel only roast to see if the issue is in the hardware (USB cable or computer) and/or RoastTime 4.
And more: I just confirmed that if RoasTime 4 is connected to the Bullet, pressing PRS in RoasTime immediately disconnects it.
@toddjohnson I believe the beep from the roaster is a known overheating issue and not a software issue. The trouble is it causes the roaster/software to get into a weird state that you are in now.
I just added you to the testers cohort, can you restart the application to get the latest comms and confirm if this is still an issue?
I have 1.10.33 now. I will have to try roasting tomorrow to see if this happens again. Not sure why the machine would overheat today. It was cool in the room and I have fan pointing up at the PCB. I have not had overheating issues for months since using the fan, but for the last two months I get the beep and lockup with no warning of overheating beforehand.
Hi, the ādisconnectedā bug is back on my new PC. I have tried to download latest version but all the links lead to the same page that is V4.6.15
Help! I canāt connect to my bullet
Links here for Roastime 4 & Roastime 3
RT3 has allowed me to keep roasting.
Can yall add me to the testing group? I am getting the same error and cannot revert to RT3 because I am on a M1 macbook air.
@talentpharm.IIsj @shanelu.GVHo v4.6.15 is the latest main version. You need to let the Communication Service update after opening it. Can you confirm you have done this? It should be v1.10.33.
Thanks!
A little bit frustrating as I was starting my raosting for the day and have been riddled with firmware update not working then this same issue people are reporting. I am reverting back to RT3 in hopes it will still work.
Please fix the issue asap Aillio team 
ClientLatest v1.79.0v1.79.0
Proxy serviceLatest v1.31.0v1.31.0
Communication serviceLatest v1.10.33v1.10.33
My issue:
Upon pressing PRS in RT 4.6.16 the program disconnects the roaster.
When pressing the preheat button on RT 4 it does start preheating correctly on the roaster at the correct temp but the screen on RT 4 remains on the āPreheat your roaster to beginā¦ā
I have included log files on this post.
roastime-logs.zip (197.2 KB)
It happened to me also (Windows 11), and the only way to take care of this was to disable firewall for private network, or allow roastime-* apps/processes to access private network.
Hey @kevin.hayes656 ,
Thanks for sending your logs over. It looks like your comms service (the one that communicates with the roaster) is crashing for some reason. I can see it keeps losing connection to the service (not the roaster).
Do you have time to do a TeamViewer session with me and I can help you debug?
Thanks!