Very Frequent ErC issues


#1

My Bullet V2 is starting to give me very frequent ErC errors. Just this morning, I roasted one 800g batch preheated to 280C, and when I tried to repeat that roast back to back it started giving me ErC error 0032 every few minutes. This shouldn’t be happening on the second roast of the day. I also just thoroughly cleaned the machine maybe 10lbs of roasting ago and it doesn’t look particularly dirty. Is it burning out on me? I do use it for small batch commercial roasting but it hasn’t been anything super crazy.


#2

To be more specific, I removed the faceplate and cleaned off the inside/gently wiped the IBTS sensor with a Q-tip as well as the usual maintenance in the back of the machine.


#3

Which ErC? If it’s ErC 6864 it may be low IBTS fan speed. That fan speed ought to be > 5,000 RPM to avoid the error, but typically I see ~16,000 RPM now that it has been replaced. If it is ErC 6864, try this thread.

You probably did this, but be sure to use alcohol with the swab.

Bruce


#4

I should have mentioned this; the timer shows 0032, and I can’t find anything about that in the manual.


#5

The number 0032 is probably the ErC:

This screenshot is from the on-line manual on the Aillio site (aillio.com -> Support -> Online Manual).

In any case it isn’t ErC 6864 (IBTS fan speed) but rather a overheating issue. If you haven’t already you ought to contact Aillio and start a trouble ticket. They’ll guide the trouble shooting and can get you the parts.

Bruce

Edit: I just noticed the reference to f/w 558 containing a fix. Is that the f/w level you have installed?


#6

Awesome, thank you so much. I’ll do that. I should’ve realized 0032 meant 32.


#7

I edited the preceding note while you were typing. Check your f/w version… may save some troubleshooting… ??

Bruce


#8

Yeah, will do. I’m waiting for my roaster to cool now and I’ll check it after.


#9

Aha! I needed the new firmware update after all! Thanks again for your help.