Bullet does not connect to Roast time...says disconnected

[jacob]

Can you tell us which version you are on - go to settings, software.
Also when bullet is On and connected can you see it in the device manager?

[mcaillio]

Did you try after the software auto updates? Which versions are you on?

[john.aWje]

hello, I did the auto update. here is the version I have:
ClientLatest v1.79.0v1.79.0
Proxy serviceLatest v1.31.0v1.31.0
Communication serviceLatest v1.10.40v1.10.40
Dependencies were re-installed. I have a windows 10. Device manager would not see it though, I am unsure if it is the cable now or my ports. Thank you all.

[jeffaillio]

Hey @john.aWje ,

You mentioned the device manager not seeing the Bullet. Can you try the steps listed out here?

USB Drives V4 Will Not Load

Hi @nickcharles, You can follow these steps to install the drivers: First power up your Bullet When it is ready connect it to your laptop/PC using the supplied USB-cable Download Zadig from here: https://github.com/pbatard/libwdi/releases/download/v1.4.1/zadig-2.7.exe Run the downloaded file (zadig-2.7.exe) Choose “Options” and make sure “List All Devices” has been checked Choose the “Aillio LTD….” Interface. If there is more than one interface choose the one that ends with “1…

[manager.e5xG]

I’m having this same issue. I believe I spoke with you in a discussion I started prior to upgrading my V1 to V2. I’ve now changed it over to V2 but I still can’t connect to Roastime 4 or 3. I’m on Mac and have done all the stuff suggested concerning restarting/unplugging.

I saw that some peoples issue got resolved with an update but I just tried with the latest update and still struggling to connect the roaster.

I’m happy to screenshare.

[dslazar9.bRKp]

I have a related issue. I’m connecting to a Mac Book Pro. I need to reboot the computer to get it to pair with the Bullet. I can live with that, but I’d appreciate a fix if anybody knows of one.

[mcaillio]

Does your computer go to sleep and that is when it is unable to pair again? Or is there some other commonality?

[dslazar9.bRKp]

It does not go to sleep. I started with the cord that came with the bullet, but I needed an adapter to connect it to my Mac. The first time I tried to connect it did not. When I rebooted my computer, it worked. I then decided to get a cord that would not require an adapter. The same thing happened. I’m guessing this is more about my computer than the roaster. It’s really something I can live with.

[mcaillio]

If it ever gets too annoying, I would be happy to jump on a screenshare and see if we can figure out what is going on.Bullet does not connect to Roast time...says disconnected - #47 by dslazar9.bRKp

[lcda]

Hello all.

I am not sure if this will help someone. I just installed Roast Time 4, and I was having the same issue as many of you: my bullet appeared disconnected. I did what @braca19452f9m suggested.

@braca19452f9m

I’d start by reinstalling dependencies. Top right corner in Roastime Your profile / edit settings / Sowtware / Reinstall dependencies. If not, try Roastime 3 to see if it recognizes it, but I don’t know if that will help.

However, the difference is that the button says “USB DRIVERS” and there is a big purple button that says “Re-Install.” Click on that, and after a few minutes, everything will work—it did to me, at least.

Happy roasting.

Cheers,

Roger.