According to this thread you might want to contact Aillio support.
Oof I was hoping that wasn’t the case. I bought the roaster through Sweet Maria’s, so I just sent them a message
Can you monitor the voltage in RoasTime? Click on the (i) icon top right on the roasting screen.
The error suggest that your voltage is too low.
You can also try another outlet to see if this solves the issue.
Wow. I got the same error last night too but I wasn’t able to update the firmware (I was on the latest stable). The voltage just shows 0. I emailed support and am waiting for the next steps.
So I tried again and was able to complete a roast. And I finally made the switch from Roastime 2 to Roastime 3 to see if I was having a power issue, and voltage readings were in the low 100’s, way too low.
I think the problem might have been the new extension cable I was using. I had never paid much attention to what gauge the cords were before, but the new one is 16AWG and the one I used before is 14AWG. And after doing some research it seems the 16AWG cord might be dropping the voltage.
Im hoping this was the problem and I will report back the next time I roast with the 14AWG cord to see if that resolved the issue.
Hi Jacob:
I got this error ERC 256, I updated the firmware but still not working, Any suggestions?
Thanks
I too have started getting this error code. It happens right when I plug the Bullet in, before pre-heating. When I try to pre-heat the IBTS temp doesn’t change. I checked the voltage with a multimeter and it looks fine. I have the latest firmware (605). Do I need a new board?
I tried looking through the logs but did not see anything. Best thing would be if you could update to RT4 and copy the logs, then send them to support.
I updated to RT4. How do I copy the logs? When I plug the roaster into the computer RT doesn’t recognize it.
Did you let RT4 update?
What is the connection status? Disconnected?
Are you on windows / Mac?
If windows, can you find the bullet in the device manager?
Or does it show up elsewhere?
I did let RT4 update. I am on a Mac. The status says Disconnected.
1 Like
I am able to find the Bullet in system information. Here’s what it says:
Aillio LTD- Bullet R1 ROASTER FS:
Product ID: 0xa27e
Vendor ID: 0x0483 (STMicroelectronics)
Version: 2.00
Serial Number: 000000000200
Speed: Up to 12 Mb/s
Manufacturer: STMicroelectronics
Location ID: 0x14200000 / 5
Current Available (mA): 500
Current Required (mA): 100
Extra Operating Current (mA): 0
Actually, now RT4 is recognizing it. Here are the logs:
Board undefined / Serial 2230 / Firmware 606
Error 32769
Error 32782 - Induction memory error
Error 33024: 10
Error 32789
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 131: 256
Error 32789
Error 38 - Low net voltage
Error 32789
Error 32769: 9677
Error 38 - Low net voltage
Error 32769: 9677
Error 38 - Low net voltage
Error 32769: 9677
Error 32783
Error 38 - Low net voltage
Error 32783
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Error 38 - Low net voltage
Also got the error code 256 on my R1V2 when it was in Charge Mode this morning. I could not escape it, eventually resorted to turning the Bullet off an on quickly to avoid melting any electronics, and it now displays Err 0001 and remains in that state despite cooling down and restarting. I sent a support ticket but if anyone can help, I’m due to do a Virtual SCA foundation roasting course with Coffee Mind this Thursday and need a working Bullet.
In the manual it states Err 0001 (I’ve not taken off the front plate, so not sure I should start pulling stuff apart):
No communication with the induction module. Happens at startup. Most likely because a connector is loose on the control board. If you recently took off the front plate you might accidentally have pulled out the connector.
Remove the cover plate on the control board. Remove the 4 black screws securing the PCB module. Carefully pull out the module and check that all connectors are in place. Reassemble.
Did you get this fixed?
I am also getting ErC 0256 at the end of roasting after I dump the beans. It’s been going on for at least a week and hasn’t affected any of my roasts yet, but it’s very annoying and I’m not sure what to do about it.
I checked your logs and everything seems to be running fine.
Right now we don’t log errors in cooling mode so I can’t see what is going on, but you should be able to see the error logs in RT in the info panel. Perhaps you can copy and send that if you get the error again.
Jacob, All fixed, swapped control board, all up and running, great support, thanks Aillio Team for getting the spare part out so quickly.
Ben
Hy Jacob , after roasting my bullet have erc 256 when cooling Beans , and now show again when PH , and suddenly stop running while roasting… i use 615 Beta firmware . I have no idea what happen and what should i do ,