USB device not recognised

During a roast RoastTime stops responding, and I get this message:

Your device connected via USB has malfunctioned and may have stopped working

The Bullet seems okay. I haven’t noticed anything unusual since this has happened, and I finished the roast manually. However, I cannot seem to get the Bullet to connect to my laptop. Does anyone have any thoughts on how to fix this? New cable perhaps?

Thank you!

Here are some posts that might help;

Win 10
After firmware update

Hope it helps, cheers!